💬 General FAQs – We’re Here to Help

1. What is Forgiv3 Them all about?

At Forgiv3 Them, we believe in bold faith, purpose, and community. Our Christian streetwear is designed to help you wear your beliefs with pride, whether you’re at church, out with friends, or standing up for what you believe in. Every piece in our collection is made with love, quality, and the mission to inspire others to live in faith and forgiveness.

2. How can I contact customer support?

We’re here to help! If you have any questions or need assistance with your order, feel free to reach out to us via email at forgivethem.brand@gmail.com Our team aims to respond within 24–48 hours during business days.

3. Do you offer international shipping?

Currently, we ship to select countries. You can check our shipping options at checkout to see if we deliver to your location. We’re constantly looking to expand, so stay tuned for more!

4. How do I track my order?

Once your order has been shipped, we’ll send you an email with tracking details so you can keep an eye on your delivery. You can track your package directly through the tracking number provided.

5. What should I do if my order is lost or delayed?

If you experience any issues with your order’s delivery, please reach out to us right away. We’ll do our best to resolve the situation. Please note that we’re not responsible for any delays caused by the postal service, but we’ll always assist you in tracking down your order.

6. How can I stay updated on new products and offers?

Join our community by subscribing to our newsletter! You’ll be the first to know about new arrivals, exclusive offers, and inspiring stories. Plus, we promise we won’t flood your inbox—just meaningful updates from Forgiv3 Them.

At Forgiv3 Them, we know that every piece you order isn’t just clothing—it’s a bold expression of faith, purpose, and identity. We’re honored to be part of your journey, and we’re just as excited as you are for your gear to arrive.

Our standard shipping & fulfillment timeframe is 1-2 weeks This includes time for us to carefully process your order, do a full quality check (because excellence matters), and get it on its way to you.

Every package we send is wrapped in purpose and prayer—so while it may take a little time, know that it’s being handled with intention from start to finish. We're committed to getting your order to you as quickly and safely as possible, without ever compromising on the quality that reflects the heart behind this brand.

Thanks for your patience and your support—you're part of something bigger.

We want you to feel confident and comfortable in every piece you wear from Forgiv3 Them. All of our size charts are included in the product photos to make finding your perfect fit as easy as possible.

Before you order, we recommend taking a quick look—because when you wear something that fits just right, you can rep your faith even bolder.

If you’re ever unsure or between sizes, feel free to reach out. We’re here to help you wear your message with confidence.

🔄 Returns & Exchanges – We’ve Got You Covered

At Forgiv3 Them, we want you to be completely satisfied with your order. However, we do not offer refunds. If you've received the wrong size or your item arrived damaged, we’re here to help with exchanges.

Our Return & Exchange Policy:

exchanges for wrong sizes or damaged items only.

unworn, unwashed, and in original condition (with tags still attached).

30 days of receiving your order to initiate an exchange.

If your order arrived with any issues, simply reach out to our customer service team, and we’ll assist you in exchanging your item for the correct size or a replacement for any damaged goods.

Note:

Due to the nature of our business, we do not offer refunds. But rest assured, we’re committed to resolving any issues that arise with your order and ensuring your experience with us is positive.

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https://www.instagram.com/forgiv3them.us